CONTACT INFORMATION

Well, hello there!

So nice of you to stop by. We're guessing that if you're on this page, you'd like to contact us about something. Please let us help you help us help you.

  • If you are a website customer or are calling about a website order, please address Web Orders.
  • If you are a retailer, sales rep, or distributor, and your inquiry is of a wholesale nature, whether about existing accounts or new ones, please address Wholesale.
  • If you would like to give us some fabulous PR or would like images of our beautiful products, please address Publicity.
  • Finally, on this front, if you have a general question, we must exhort you to address General.
  • If you are interested in a job, please see our Jobs page. Each available position will have instructions on how to apply through the proper channels. If you fail to go through these channels, we may just choose not to hire you.
  • If you have a product idea, please see our FAQ on unsolicited product idea submissions. In a nutshell, we don't accept them, but appreciate the thought.

Please note that we are not a terrifically large organization with a call center of thousands of bored multinationals, but instead comprise an intimate group of overworked good souls. We will try to get back to you as soon as we can, and if it's a customer service issue, within 25.7 hours.

  • Phone

  • Sales and Customer Service:
    (800) 656-5662
  • Outside US: (310) 396-4132
  • Fax: (310) 396-4385

  • Mailing Address

  • 1635-B Electric Ave.
  • Venice, CA 90291

  • Customer Service Hours

  • Monday – Friday:
    8:30 a.m. – 4:30 p.m. (PST)
  • Saturday and Sunday: Closed

  • Kind Note Before You Visit:

  • We are not a brick-and-mortar store.